Barbizon Capitol -Customer Service/Sales Representative
Barbizon Lighting supplies professional lighting equipment for the Theater, TV, Film and other industries. Barbizon Lighting Company is a leader in the industry with offices throughout the US.
It is a national corporation with a small company atmosphere. More information about Barbizon is available at www.barbizon.com
About the Opportunity:
Barbizon is seeking a self-starting customer service person to maintain key accounts and assist sales in a fast past and continually changing industry. The position allows for personal growth and development through furthering computer skills, learning about new techniques and equipment, and practicing problem solving. The ideal candidate will be interested in staying with the same company for an extended period of time.
Scope of Work: - Manage customer's expectations
- Receive, Enter, and Audit orders to ensure completeness in equipment and pricing
- Coordinate purchasing and all other logistics for on-time delivery of items to customers
- Manage paperwork to ensure correct and timely billing to customers and payments to vendors
- Solve problems and conduct business in a logical and efficient way
- Interact with customers and coworkers in a positive manner that promotes the advantages of working with Barbizon
- Answer customer's inquires and/ or redirect and ensure further follow up
- Continually learn about all aspects of the business and equipment to improve customer service and to solve more extensive / complicated problems
- Research and resolve discrepancies in shipments and invoicingMaintain and check for errors on pricing spreadsheets
- Work with Sales Manager to revise processes and procedures for continued efficiency
- Perform other duties as needed.
Skills/ Qualities: - Very strong verbal and written communication skills
- Customer Service and good interpersonal skills
- Excellent detail and organization Computer literacy and ability to learn new programs
- Ability to manage multiple action items and requests Problem Solving Abilities
- Commitment to doing thorough and exemplary work Self-sufficient, reliant, and accountable Common Sense - logic, deduction and reasoning Committed with flexibility to work overtime Proficient in MS Word and Excel
Education: - High school diploma or equivalent, college degree preferred
- Prior Work Experience:
- At least 2 - 4 years Customer Service experience Experience with theatrical and/ or video lighting equipment
Compensation:
Competitive salary and excellent benefits package offered for proven performer.
To be considered for this position, please submit cover letter and resume to:
Kevin Mahan@barbizon.com.
